We are recruiting for a Receptionist to be responsible to guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Responsibilities

welcome and greet guests
Answer and direct incoming calls
Inform guests of hotel rates and services
Make and confirm reservations for guests
Ensure proper room allocation
Register and check guests in
Retrieve mail, packages and documents such as faxes for guests

Qualifications

Customer service orientation
Attention to detail and accuracy
Ability to multitask and prioritize
Professional appearance and attitude
Effective verbal and written communication skills
Conflict resolution skills
Ability to respond appropriately to diverse customers and guests

Qualified persons are required to send their CV/Resume via email for application.